How Do I Connect to Turkish Airlines? Quick Guide

Turkish Airlines is committed to providing a unique travel experience to the passengers. Follow this guide thoroughly, and you will learn different methods to get in touch with Turkish Airlines' customer services.

Mediums to approach a real person at Turkish Airlines customer service

Turkish Airlines provides phone calls and chat methods to resolve passengers' problems. For a seamless interaction with Turkish Airlines, a passenger can use any of the following methods to get help:

1. Phone Call

Speaking is more convenient on the phone calls, as you get a chance of one-to-one interaction with a real person at customer service. It is a better way of explaining your doubts and questions and receiving detailed responses. Therefore, when you look forward to getting through to a real person at Turkish Airlines to obtain guidance on your queries, you are advised to follow the below prompts:

First, put a call on this Turkish Airlines phone number: 1800 874 8875,
You will listen to an automated menu on the call for following based on your needs,
Once you tap the option of forwarding the call to a real person, there will be a hold time,
After that, your call will secured with a real person who will resolve your queries.

2. Live Chat

Another very preferred medium of connecting with a real person at Turkish Airlines is the Live Chat. Once you join the liv chat, you can communicate through exchanging messages as long as your query/doubt resolves. There are speedy responses from the real person on whatever question you share. Now, get to know how to communicate on the live chat with the following steps:

Start by reaching the Turkish Airlines official page,
Look for the "Get In Touch" option on the Help panel,
As you click the option, you will acquire the necessary page,
Now, hit the Live Chat medium to connect with a real person,
Start communicating in the live chat window by sharing messages.

3. Social Media

A real person is approachable on different Turkish Airline's social media sites. You can pick the social platform that is suitable for you and make the query request. The response is quite fast on these sites and could be attained anytime. There are plenty of ways to get through to Turkish Airlines customer service on your desired social media; you can choose to message directly in the inbox, add your questions to the comment box, or tag their account on your post requesting assistance. If you are wondering how you can find Turkish Airlines' social accounts, the links to the available accounts are added to the official site, which you can browse.

Can I call Turkish Airlines on WhatsApp?

Yes, you can call Turkish Airlines on WhatsApp. Follow the below-mentioned steps to interact with Turkish Airlines on WhatsApp:
Go to the Turkish Airlines website.

On the homepage, select the Help option.
Now, select Get in Touch button.
Here, you will find a link for WhatsApp.
Scan the QR code on the prompted page.
Here, click on the call icon to initiate the calling process.

Does Turkish Airlines have 24-hour customer service?

Yes, Turkish Airlines has 24-hour customer service. The Turkish Airways Customer Service staff are highly trained and well experienced in tackling the passengers' problems.

What is the best time to call airline customer service?

Being an International airline, the phone lines are occupied all the time. To avoid the hassle, Turkish Airlines passengers must know the best time to connect with the airline. The best time to make a call to Turkish Airlines is early in the morning.

How do I complain to Turkish Airlines?

Passengers having complaints can quickly fill out the complaint form. Follow the below-mentioned steps to know how to make a complaint with Turkish Airlines:

Reach out to the webpage of Turkish airlines.
Press the help option in the top bar.
Go to the Feedback option.
On the prompted page, select New Feedback.
Fill in all the information and submit the form.
Soon, an agent will connect with you regarding the query.

How do I follow up on Turkish Airlines complaints?

On the website of Turkish Airlines you can easily check about status of the complaint that you made. Here are the detailed steps:

Navigate through the official webpage of Turkish Airlines.
On the homepage, select the Help option.
Afterwards, pick the option Feedback.
Click on the Previous Feedback option.
Fill in the feedback number and email ID to start the process.
Keep following the instructions to know about status of your complaint.

Final Words

So, these were the mediums suitable for approaching Turkish Airlines in real person and requesting guidance on travel issues. Depending on your understanding and need for assistance, you should determine which medium will be best to avail yourself of support. In any unfortunate condition, if you fail to connect with a real person at customer service, you can browse the official site of Turkish Airlines to avail of the feedback option to deliver your inquiries, doubts and requests.