How Do I Contact Air New Zealand Customer Service?

How do I speak to someone at Air New Zealand?

Visiting your desired place with Air New Zealand is always a memorable experience, and to make your travel more enjoyable, you can approach their customer service team, as the representatives will provide details regarding travel. If you are looking for information to communicate with the Air New Zealand customer service team, you can use the following ways.

  • Communicate on call: No matter whether your query is related to your upcoming journey or previous trip, you want to resolve your questions as early as possible, and for that, you can dial this number 18002621234 and approach the customer service team of Air NZ. 

Some Essential Phone Numbers-

  1. Flight enquiries:- Free calling numbers or +64 9 357 3000 (International charges apply).
  2. Airpoints enquiries:- +64 9 357 3000 (International charges apply)
  3. Koru programme enquiries - New Zealand 0800 736 000 - Overseas +64 (0)9 375 0285
  4. Special Assistance:- Free calling numbers or +64 9 357 3000 (International charges apply).
  • Reach on chat: Sometimes you want an online channel through which you can ask your queries, then you can use the chat mode. The chat option is active on the contact us page of Air New Zealand, in which you have to provide your query, and the virtual chat assistant gives you solutions. 

What is the format for Air New Zealand email?

Most of the customers need to gain complete awareness of the email format of Air NZ, but they want to send there queries by email. Those customers can use the format which is "first name.lastname@domain," and the official email address of 

How do I call Air NZ from Europe?

When you need to find the flights of Air NZ from Europe, if you have any issues or any other query you want to resolve by connecting with representatives in Europe, then you can call this number: +64 9 357 3000. Connecting with a representative will give you all the essential information required to form Europe.

How do I contact Air New Zealand from overseas?

Air NZ offers different contact numbers according to the destinations so that travelers can directly get help from the experts available at that destination. If any travelers are looking to communicate from overseas and they need information about the number, then they can use the mentioned numbers. 

  • For USA: 1-800-262-1234
  • For UK: 08000284149
  • For Mexico: (55) 9000 2558
  • For Indonesia: +62 (21) 295 333 20
  • For South Africa: 011-289-8036
  • For UAE: +971 4 335 9126
  • For Australia: 1800132476
  • For Canada: 1866 351 9528
  • For Spain: 900994977
  • For Singapore: 8008525021

How do I call Air NZ from UK?

Several passengers want to board Air NZ from the UK and require certain help while traveling, then they can directly approach the customer service team. If they do not know the process to connect, they can use the further procedure. 

  • Give the call to this number: 08000284149
  • Choose a comfortable language. 
  • Your call will be forwarded to the representative. 

How do I contact AIR?NZ about my refund?

After making the bookings, if you get any issues due to which you are unable to travel on the desired flight, then you can cancel the bookings and apply refund. To apply for a refund you can communicate on this number 0800737000 and the representative will help you to apply for a refund and give you details about refund instructions and time taken to get refund. 

How do I complain to Air NZ?

Sometimes travelers are not satisfied with the services they receive then they will get the option to make a complaint. If any customer is looking to make a complaint, they can use the process mentioned below.

  • Find out the Contact Us page on the Air NZ official website
  • Now search the complaint form and mention your travel information
  • Provide the complaint and other necessary details and submit that form

Where is AIR.NZ head office?

After using every online and offline, if you are unable to resolve your issues, then you can also physically visit their head office, and their address is mentioned below.

Call Now +1-802-302-5021